What I Offer
Running a small business means wearing a lot of hats. I help you figure out which ones to put down so you can get back to the work that matters.
What This Actually Looks Like
Day to Day Support
1
Keeping track of income and spending, and handling the jobs that have to happen but don’t need to be you.
Inbox, Calendar & Client Onboarding
2
Getting your inbox and calendar out of chaos mode, and building the process new clients go through so they know what to expect from day one.
CRM Systems
3
Setting up a CRM that fits how you actually work, so every lead and client is in one place and nothing slips through the cracks.
Email Marketing & Outreach
4
Newsletters, follow ups and outreach to the people you want to work with, sent on a regular basis so it actually happens.
AI Automations & Tools
5
Connecting the apps you’re already paying for and automating the repetitive jobs, so things run without you chasing them.
Websites & Online Stores
6
Shopify stores and Squarespace sites, built from scratch or refreshed. Set up properly so they’re easy to buy from and simple for you to update.
Store Management
7
Running the back end of your online store once it’s live. Products, orders, inventory and the small updates that pile up, so your storefront keeps working without you babysitting it.
How we work together
Every client is different, so I don't offer fixed packages. Most engagements fall into one of three shapes:
Project-based work
We scope a specific problem, I get it sorted, you get a clear outcome. Good for a website or store build, a CRM setup, an automation, or anything with a defined beginning and end.
Ongoing retainer
I work as an extension of your team, looking after things like your store, email marketing, CRM and finances so you can stay focused on your work. Retainers are structured by how much support you need, with check-ins ranging from monthly to weekly depending on your situation.
Pre-launch support
Starting a business is a lot. Before you open your doors, I help you get the foundations right, the website, the CRM, the processes, so you're set up to actually run the thing, not just survive it. If you're about to launch and want to do it properly from day one, this is where we start.
How We Get Started
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Step 1
Discovery Call
A free call to get to know each other. You tell me about your business and what's not working. I ask questions. We figure out together whether it's a good fit.
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Step 2
Proposal
I put together a proposal scoped specifically to your business; what I'll do, how long it will take, and what it will cost. If options make sense for your situation, I'll include them.
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Step 3
Kick Off Session
Once you're on board, we go deeper. This is where I learn the ins and outs of your business so I can actually execute your processes, your tools, your pain points, and your goals.
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Step 4
Execution
I get to work. Whether it’s project work or ongoing support, you'll know what to expect and when, and I'll keep you in the loop along the way.
Ready to Chat?
Not sure what you need yet? That's fine, most people aren't.
Contact me to arrange a one-to-one call to outline your needs